Knowledgebase

Steps

1. Log in to your account at http://www.namecheap.com/ by entering your username and password at the top left of the page.
2. Go to your DNS records (On the dashboard page, click Manage next to the domain you want to verify with @Emailforward. Then, click the Advanced DNS tab on the domain dashboard.)
3. First, delete the current MX records that send mail to your old email provider. After that you'll add new MX records for @Emailforward.mx.
4. To direct your email to your @Emailforward.mx account, you have to add new MX records to your domain. These are the records that you need to add: mx1.emailforwardmx.com with Priority 10 and mx2.emailforwardmx.com. with Priority 20
5. Click save.

Be aware it may take as long as 72 hours before DNS changes are propagated, depending on the time to live (TTL) that was configured for your records. Until records have been updated worldwide, you will still receive traffic to your old server.

Troubleshooting

Follow the steps within Troubleshoot MX records to fix your DNS setup.